Shipping Policy

Thank you for shopping with CENTELLA. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times may vary depending on your location:

• United States: 7–15 business days

• Canada: 7–15 business days

• United Kingdom: 7–15 business days

• Australia: 7–15 business days

• International: 10–20 business days

Please note that delivery times are estimates and may be affected by customs, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress.

Incorrect Address

Please ensure your shipping address is correct before placing your order. CENTELLA is not responsible for delays or lost packages resulting from incorrect shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding your shipment, please contact our customer support team. We are always happy to assist you.

Thank you for choosing CENTELLA.